Blog

Welcome to my blog. Make yourself at home.

 

You’ll find ideas, inspiration and practical advice to help you use what you write to build a business that you love.

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How to listen better and strengthen your business

Businesses that really connect with people put their clients and customers at the centre of all they do. How do you do that? By talking to the people you serve; asking them the right questions and listening hard. The single most useful thing that you can do to inform your marketing, and indeed your whole business, is to invest in customer feedback.

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How to make the most of the compelling power of consistency

Building a reputation depends upon getting known. Do one thing well, draw a community around it and you’ll be on your way to building a brand.

But getting known for one thing depends upon you talking about that one thing, not just once, but for weeks and months and years. How can you do that without boring your audience, or, just as importantly, without boring yourself!

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Three simple questions your sales pages need to answer

When it comes to websites, sales pages are often overlooked. Home pages get all the attention and design love, ‘about’ pages get all the storytelling magic, but sales or ‘our services’ pages push people away.  Here’s how to write pages that encourage people to buy from you.

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